Golf Galaxy in Sarasota, FL Open now

Reviews about Golf Galaxy

• ★ ★ ★ ★ ★

  February 02, 2020, by Thomas Jones
  I have been toying with getting a new driver; I spent two (2) 45-minute sessions over a three week period of time trying different drivers at Golf Galaxy in Sarasota. In the first session, I worked by myself. In the second session I was fortunate enough to work with Stephen Bolander/Club Tech Advanced Fitter. Bottom line, Stephen's final recommendation made sense to me and I got the driver. I used the driver for ~41 days, each and every day and on some days played 36 holes. When preparing for a tournament I notice a defect in the driver. I took the driver, with my receipt, back to Golf Galaxy, met Stephen outside of the store who advised me to see Mr. Jay Matlock. Mr. Matlock described the procedure that needed to be followed, to which I totally understood but I did advise Mr. Matlock that I had a two-day tournament starting the next day with a 12:30 PM start time. Jay asked me to wait while he made a phone call and upon completion of the phone call advised me that they would replace my driver right now so that I had it available for my tournament. Bottom line, Jay did not have to do this and I was most appreciative for his, Golf Galaxy, and the manufactures understanding of my situation. All of my experiences with this store have been positive, associates check-in to see if they can help but are not pushy and they are always friendly and positive. Lastly, I had all of my irons regripped by Kenneth who did a fantastic job considering that the original grip did not have tape below the grip but rather a "glue" that the club maker apparently uses by dipping the end of the grip in this glue and then puts on the grip. Kenneth ended up having a blister on his thumb by ensuring all of the "glue" was off and the shaft cleaned before putting on the tape (right amount for the grip I use) and then aligning and putting on the grip - clubs worked GREAT in the tournament. I live ~30 miles from the store and there are others closer by - but I will always travel to this Golf Galaxy for my golfing needs because of the staff at this store.
• ★ ★ ★ ★ ★

  December 03, 2019, by Morgan Jaffray
  I went in on a Saturday afternoon looking for a new driver and to trade in my old one. Whilst browsing, Chris found me and invited me over to the simulator to try out different options. Being on a budget, he suggested I swap out a shaft on my current driver. Saved over $200 with all the work done by the next day. He also found me a new putter and showed me the best savings on golf shoes - saving over $50 compared to Dick's. Very knowledgeable, courteous. professional and went above and beyond to make sure I walked out the door with everything I needed. 10/10 customer service.